Privacy Policy

SmartLaunch (“we”, “us”, “our”) operates the website at https://www.jfdigitalsolutions.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us.

Information you provide: When you submit our contact form, we collect your name, email address, phone number (optional), business type, and message.

Automatically collected data: If you consent to analytics cookies, we collect anonymised usage data including pages visited, time on site, device type, and general location (country/city level). We never collect precise location or personally identifiable browsing data.

• To respond to your enquiry and provide our services
• To send you a confirmation of your submission
• To store your lead information in our secure AWS DynamoDB database
• To improve our website using aggregated, anonymous analytics

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We use cookies only with your explicit consent. If you click “Accept All”, we may load:

• Google Analytics 4 — anonymised traffic analytics. Google Privacy Policy
• Microsoft Clarity — heatmaps and session recording (anonymised). Microsoft Privacy Policy

If you click “Decline” or dismiss the banner, no analytics scripts are loaded. You can change your preference at any time by clearing your browser's localStorage.

Contact form submissions are stored in AWS DynamoDB (us-east-1 region), a secure cloud database with encryption at rest and in transit. We apply access controls so only authorised personnel can access lead data.

Email communications are sent via SMTP over TLS-encrypted connections.

We retain contact form submissions for up to 2 years for the purpose of business follow-up. Analytics data is retained according to the respective platform's default retention settings (14 months for GA4).

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for analytics at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at .

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are not directed at children under 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will note the “Last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

SmartLaunch
Email:
Website: https://www.jfdigitalsolutions.com